FREQUENTLY ASKED QUESTIONS

To help you understand our processes and policies, please read through our FAQs.

We coach at Holland Park, Brook Green, Hurlingham Park, Eel Brook Common, Cuddington Recreation Ground and Beddington Park. During Polo season at Hurlingham Park, you can find us at South Park. We also work with our partner schools. CourtFit, and our coaches, may not coach at any other location due to council licences awarded for each park.

Not directly. Our coaches can do so independently at off-peak times. Lesson prices vary between venues and coaches so please discuss further with a member of the on-court team. You can find their contact details here.

Adult courses with CourtFit are very popular and we’re proud to offer a varied programme at our venues. The adult programme is open to over 18s only, but in special cases we may alllow a 17yr old into a course at coach/management discretion.

All bookings must be made online via our external booking platform, Clubspark. You will be redirected to this site when you click ‘book now’ for your chosen course/session. To book, you will need to login to your LTA account or create one if you don’t have one. Creating an account is free. New courses open for bookins around 4 weeks before a new start date. All adult courses run for 6 weeks.  

A full 6-week course costs £108.00. Late sign-up will be reflected in the price. 

LTA Youth courses run on a term-time basis. Terms usually last for around 12 or 13 weeks skipping half term/easter holidays where we run camps instead. Bookings tend to open around one-month prior to the course start-date. We have 3 terms per year: Spring (January – April); Summer: (April – July); and Autumn (September – December). 

All bookings must be made online via our external booking platform, Clubspark. You will be redirected to this site when you click ‘book now’ for your chosen course/session. To book, you will need to login to your LTA account or create one if you don’t have one. Creating an account is free. You will must create the account as the guardian/parent and book your child onto the course via your account. 

ClubSpark is a sports management technology company. We use them to manage our bookings/memberships. ClubSpark has a contract with the LTA, the governing body of tennis in the UK. We work closely with the LTA since we are a public provider as opposed to a private club. 

The LTA are the Lawn Tennis Association is the national governing body of tennis in Great Britain.

Via email; info@courtfit.co.uk – We’re a small business and all our coaches and staff are very busy so we can’t offer a phone service. We aim to get back to all emails within 48 hrs, excluding weekends. 

Yes, but only if places are available online. The price will be amended according to the amount of sessions left on the course when you book on.

There are 8 specific levels and four broad categories: beginner (0 – 2), improver (3 -4), intermediate (5 -6), and advanced (7). 

Level 0 – Never played before or less than 6 hours of relevant on court experience. 

Level 1 – New to tennis and just getting started.

Level 2 – Still a beginner, but you might have a couple of coaching blocks under your belt.

Level 3 – Welcome into the ‘improver” category – you’re now rallying from the baseline and hitting serves!

Level 4 – The rallies are getting longer and the serves are more consistent, you can hit 5/10 serves over and in.

Level 5 – You’re adding different spins and power into your game.

Level 6 – You’re now looking to play matches and tournaments and are hitting with power, variety, and precision. 

Level 7 – Things to work on still, but you’ve got all the shots and play 3-5 times a week, tennis – and competing – are now a big part of your life. 

The majority of our coaching takes place on courts 3,4,5, and 6 near the design museum, this is where all camps, children’s courses, and most adult groups take place. Some evening adult classes take place on courts 1 & 2 which are located near the cafe. Please check your booking confirmation for further information, and if in doubt, head for courts 3,4,5, and 6 and chat with a coach. Very occasionally, court bookings may have changed at short notice. 

When booking a coaching course, you sign-up to six specific sessions, the dates of which are included online as well as in your booking confirmation. 

We can’t offer any make-up sessions for junior or adult courses, camps, or sessions. When signing up, you’re booking and committing to specific dates.

Sadly not. This is problematic without player details or coach knowledge of the replacement’s playing level. It doesn’t work for our team so is not permitted.

Yes. We have rackets on site for both children and adult players to borrow if needed. 

Yes! We will always try and play on. If a red Met Office weather warning was in place, your session would be cancelled in line with the weather warning. All other cancellations will come from your coach. If the coach considers the playing surface unplayable or unsafe, an email will be sent to you letting you know the session is cancelled; this will come from your coach. Please don’t email us asking if your session is on, if you haven’t heard from us, the answer is yes.

Credits are issued if your session is cancelled by a coach or CourtFit Ltd. Prior to February 2023, they could be redeemed via email. However, as of 16 February 2023, credits are now applied to your ClubSpark account to be redeemed at future online coaching bookings at the CourtFit venue from which the credit orgininates.  

Only in the event of truly exceptional circumstances outlined in our full terms and conditions. Weather conditions do not trigger a refund.  

Courses are a pack of group lessons, usually sold as a block of 6. Weekly recurring sessions are dotted around our schedule at each venue and can be booked on a week-by-week basis. 

We run an internal membership programme for adult players, families and organisations/companies. We currently offer four packages; CourtFit Challenger, CourtFit Grand Slam, CourtFit Parent + Child and CourtFit Corporate Tennis membership. You can read more about our memberships here.

Yes, they’re available here.